Escalation paths
Approvals for payment exceptions
Set the line above which a payment waits for a person, and where that request lands.
Illustrative example
Finance review queue
Assigned to Finance · Nothing sent while approval is pending
Quill Data
$8,500.00
procurement-agent · data subscription
Needs reviewAbove $5,000 → Finance reviewer → awaiting decision
Helia Compute
$920.00
Known supplier · compute capacity
ApprovedWithin automatic approval limit · no reviewer needed
The request records the routing rule, assigned reviewer, and final decision.
Controls that decide what needs a human
Amount, category, recipient, and budget each get a line. A request under all four clears on its own.
Threshold-based holds
Approval kicks in where spend, risk, or ambiguity crosses a line. The rest doesn't become a ticket.
Policy-aware escalation
Route on category, recipient, or budget as well as amount.
Clear approver context
Surface the rule result directly in the approval flow so reviewers understand why the payment paused.
Release where the request was held
The approval is recorded by the same control layer that held the request, with the decision and the reason together.
Demo
The payments too big to auto-clear
A $3,312 purchase order crosses the $2,500 line and pauses. The reviewer gets it with the rule that stopped it.
Conto products behind exception review
Human review
Approvals
Send payments that need approval to a reviewer before money moves.
Explore productRuntime controls
Policy Engine
As the agent owner or budget holder, decide how much it can spend, who it can pay, and when it must ask. Conto checks your policy before execution.
Explore productFinancial visibility
Audit and Reconciliation
Give finance a record of each agent payment, from the initial request to the final result.
Explore productDemos with approval-backed payment flows
Simulated Procurement Workflow
Autonomous procurement
Source autonomously · Pay within policy
ExploreBilling Agent
Billing
Billing agents can issue credits and refunds without giving away revenue
ExploreFunds Movement Agent
Fintech treasury
Treasury moves that stay inside per-transfer caps and velocity limits
ExploreTravel Booking Agent
Travel & events
Delegated booking agents with hard mandate and price-drift controls
Explore