Skip to content
Conto

Approvals

Send payments that need approval to a reviewer before money moves.

Approvals2 waiting
Needs approval

procurement-agent wants to pay Kestrel Data

kestreldata.io · data · first payment

$8,500.00
Rule
Trust score below 70
Budget left
$15,900 of $40,000
Waiting
4 minutes

Northwind Ops

Over weekly limit · 12 minutes

$3,150.00

What happens to a held payment

Step 1

Payment requires review

An amount, recipient, or category rule requires someone to review the request.

Step 2

Route it to a reviewer

Assign a reviewer who can check the amount, recipient, and reason for review.

Step 3

Approve or deny the request

Approval permits the payment to proceed. Check its status to confirm whether it was sent.

How reviewers handle a request

Exception

A payment trips a policy. $8,500 to kestreldata.io, a counterparty with no trust score yet.

Approval request

Conto packages the full context and creates one request.

agentprocurementamount$8,500rulecounterparty trust
Slack
Email
Telegram
WhatsApp
Webhook

Email and the dashboard decide. Other channels notify.

Decision

The reviewer decides from email or the dashboard.

ApproveDeny

Once a decision is submitted, the request is resolved and any other approval links close automatically.

Resolved

Approved, the agent's wallet can pay. Denied, the request stays blocked. Either way it is logged with who decided, when, and through which channel.

Manage pending approvals

Approval rules

Hold high-value or unusual requests while letting low-risk payments continue automatically.

Policy explanations

Show the reviewer which rule paused the payment.

Timeout handling

Set a time limit for approval requests and track those still waiting for review.

Approval history

Record the reviewer, decision, time, and payment result.

Follow a repair from dispatch to approval

Review an overnight repair payment that exceeds the approval threshold. Approve or deny it.

  • Auto-approve below: $500
  • Vendor day cap: $2k
  • Allowed categories: Plumbing · electrical · cleaning
Run the real estate demo

Review payment exceptions

Approvers do not need to reconstruct payment details from logs.