Approvals

# Approvals

> Route only the payment requests that need judgment to a human reviewer, with the triggering policy, recipient, amount, and agent context already attached.

- Human URL: https://conto.finance/product/approvals
- Raw Markdown: https://conto.finance/product/approvals.md
- Terminal view: https://conto.finance/ai/product/approvals

## Proof Points

- **Trigger:** Policy-driven
- **Review context:** Agent, recipient, rule, amount
- **Action:** Approve, deny, retry

## Capabilities

### Threshold routing

Hold high-value or unusual requests while letting low-risk payments continue automatically.

### Policy explanations

Show reviewers the exact rule that paused the payment so decisions do not depend on guesswork.

### Timeout handling

Keep pending requests visible and bounded so stale approvals do not linger unnoticed.

### Decision audit

Record who approved or denied the request, when it happened, and what payment state followed.

## Workflow

### 1. Payment requires review

The agent request crosses a configured amount, trust, category, or workflow threshold.

### 2. Reviewer gets context

Conto shows the payment, policy result, counterparty, and agent information in one approval screen.

### 3. Decision updates the flow

Approved requests can execute. Denied requests stay blocked with the reason preserved.

## Outcomes

- Review queues stay focused on real exceptions.
- Approvers do not need to reconstruct payment details from logs.
- The agent fast path remains available for trusted, routine spend.

## Related Solutions

- [approval-routing](https://conto.finance/solutions/approval-routing)
- [refunds-and-credits](https://conto.finance/solutions/refunds-and-credits)
- [autonomous-procurement](https://conto.finance/solutions/autonomous-procurement)