# Maintenance dispatch that stays inside vendor policy

> Maintenance agents can triage work orders and pay approved vendors automatically. Conto keeps repair categories, daily vendor budgets, and expensive fixes inside review rules.

- Human URL: https://conto.finance/industries/property-management
- Raw Markdown: https://conto.finance/industries/property-management.md
- Terminal view: https://conto.finance/ai/industries/property-management

## Workflow

### 1. Agent scopes the work order

The maintenance agent classifies the issue, picks the service category, and estimates the likely vendor spend.

### 2. Conto evaluates vendor and budget rules

As the payment is created, Conto checks the vendor and service category against your approved lists and the day’s budget.

### 3. Routine repairs move, large ones pause

Standard maintenance clears automatically. Expensive repairs or off-list vendors are held for human approval before payment executes.

## Controls

### Category-scoped spend

Limit autonomous payouts to approved maintenance buckets such as plumbing, electrical work, and cleaning.

### Vendor controls

Approve trusted vendors quickly and stop payments when the agent reaches for a new or unverified contractor.

### Daily repair budgets

Keep emergency fixes moving while preventing a single day of issues from exhausting the property’s operating budget.

### Approval routing

Send high-cost work orders to property managers without slowing down small repairs that should clear immediately.

## Outcomes

- Property teams keep tenant issues moving without turning every repair into a manual AP step.
- Vendor drift becomes visible while the payment can still be paused.
- Managers stay focused on expensive work orders and edge cases.

## Related Solutions

- [autonomous-procurement](https://conto.finance/solutions/autonomous-procurement)
- [vendor-and-counterparty-controls](https://conto.finance/solutions/vendor-and-counterparty-controls)
- [approval-routing](https://conto.finance/solutions/approval-routing)